Call centre Stories - Page 11

Global Stories

Call centre stories

Leading with innovation

In a blend of lateral thinking and innovation, Palmerston North and Horizons Councils' adaptive call centre earned the 2011 Initiative of the Year award.

By Staff Writer • 2 min read • Thu, 1st Dec 2011

Stories from Other Regions

Call centre stories

Fibre

Vodafone gets poor reception in latest telco survey

Poor service and long wait times have left Vodafone bottom of Consumer NZ’s latest satisfaction survey for mobile and broadband customers.

By Staff Writer • 2 min read • Sun, 4th Feb 2018

Call centre Stories - Page 11

Global Stories

Leading with innovation

Stories from Other Regions

Vodafone gets poor reception in latest telco survey

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